Assignment Task:
Task:
You are required to research one (1) community services program of interest, such as: aged community services, migrant & multicultural services, or youth services.
Based on your research, you must develop a service program and deliver a 15-minute oral presentation on it with the use of audio-visual resources (e.g. Powerpoint presentation). This will be a roleplay simulation in class, with other students from diverse backgrounds roleplaying the role of service users and the assessor as a colleague.
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Get Help Now!The presentation must include the following:
Consumer engagement:
o How consumers are engaged in analysing service needs
o Supports needed for effective consumer participation at all levels of program planning
o Requirements and needs of specific and diverse service user groups and individuals
Program planning and development:
o Program design and resourcing
o Accountability and governance
o Funding framework, including not-for-profit, government funding
o Opportunities for collaboration and service partnerships
Program implementation and monitoring:
o Implementation systems and procedures
o Identifying the key staff involved and their responsibilities
o Risk, regulatory and sustainability considerations
o standards, codes and legislation compliance
Program monitoring and evaluation:
o Feedback and complaints procedures
o Evaluation and continuous improvement processes
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